A cookie is a small text file placed on your computer, tablet or smartphone when you visit a website. Cookies enable the website to recognise your device and to remember certain information about you, in order to personalise and improve your browsing experience.
Cookies may be “persistent” (they remain on your device until they expire or are manually deleted) or “session” (they are automatically deleted when you close your browser).
Partenaires de Comptabilité Générale au Luxembourg Sarl (PCG) is committed to limiting the use of cookies to what is strictly necessary and to respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and the ePrivacy Directive.
1. Strictly necessary cookies (technical cookies)
These cookies are essential for the operation of the website and cannot be disabled in our systems. They are generally set only in response to actions you take which amount to a request for services (setting your privacy preferences, logging in, filling in forms, etc.).
Technical WordPress cookies
| Cookie name | Purpose | Duration | Type |
|---|---|---|---|
| wordpress_test_cookie | Checks whether your browser accepts cookies | Session | Technical |
| wordpress_logged_in_* | Maintains your user session if you log in (admin area) | Session | Technical |
| wp-settings-* | Customises the WordPress administration interface | 1 year | Technical |
| PHPSESSID | Identifies your session on the server | Session | Technical |
Form cookies
When you fill in our contact, quotation request or appointment booking forms, technical cookies may be temporarily set in order to:
– Remember the data you entered in case of an accidental page refresh
– Prevent multiple submissions of the same form (anti-spam protection)
– Secure data transmission (CSRF token)
These cookies are automatically deleted after the form is submitted or when you close your browser.
Legal basis: These cookies are exempt from prior consent because they are strictly necessary to provide a service you have expressly requested (Recital 30 of the ePrivacy Directive and EDPB guidelines).
2. Preference cookies
These cookies allow the website to remember your preferences and choices (for example, your language selection or your cookie consent) in order to provide a more personalised experience.
| Cookie name | Purpose | Duration | Type |
|---|---|---|---|
| cookie-consent | Stores your choice regarding the acceptance of cookies | 13 months | Preference |
| lang_preference | Remembers your language choice (FR/EN) | 6 months | Preference |
Legal basis: Consent (Article 6(1)(a) GDPR).
3. Analytics and audience measurement cookies
PCG does NOT currently use analytics cookies on the pcglux.lu website.
We do not currently use any audience measurement solution such as Google Analytics, Matomo or any other statistics tool.
If we decide in the future to use such tools to understand how visitors use our website (pages viewed, visit duration, browsing paths, etc.), we will:
– Inform you through an update to this Cookie Policy
– Request your prior consent before setting these cookies (unless we use an anonymised, GDPR-compliant solution exempt from consent)
– Allow you to refuse these cookies without any impact on your browsing experience
4. Social media cookies and third-party content
PCG does NOT currently use social media cookies or third-party content cookies on the pcglux.lu website.
Our website does not currently include:
– Social media sharing buttons (Facebook, LinkedIn, X/Twitter, etc.)
– Embedded content from third-party platforms (YouTube videos, Google Maps, etc.)
– Social plugins enabling social networks to track your browsing
If we add such elements in the future, we will inform you via an update to this policy and request your prior consent.
5. Advertising and marketing cookies
PCG does NOT use advertising or marketing cookies.
We do not set any cookies intended to:
– Display targeted advertising based on your browsing
– Create advertising profiles
– Share your data with advertising networks or third-party advertisers
– Carry out advertising retargeting
We respect your privacy and do not monetise your browsing data.
6. How can you manage your cookies?
You have several options for managing cookies stored on your device.
6.1. Settings on our website
When you first visit pcglux.lu, an information banner appears at the bottom of your screen to inform you about the use of cookies and to allow you to:
– Accept all cookies
– Refuse non-essential cookies
– Customise your cookie preferences by category
You can change your preferences at any time by clicking the “Manage my cookies” link available in the footer of our website.
6.2. Your browser settings
You can configure your internet browser to accept, refuse or delete cookies. Each browser has different settings. Below are links to the help pages of the main browsers:
– Google Chrome: https://support.google.com/chrome/answer/95647
– Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
– Safari (Mac): https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
– Safari (iOS): https://support.apple.com/HT201265
– Microsoft Edge: https://support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
– Internet Explorer: https://support.microsoft.com/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
– Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Warning: If you choose to disable all cookies, some features of our website may no longer function properly (in particular contact and quotation request forms).
6.3. Third-party cookie management tools
Some platforms offer centralised tools to manage your cookie preferences across many websites:
– Your Online Choices (Europe): http://www.youronlinechoices.com/
– Network Advertising Initiative (NAI): http://www.networkadvertising.org/choices/
– Digital Advertising Alliance (DAA): http://www.aboutads.info/choices/
Note: These tools are only useful if you browse websites using advertising cookies, which is currently not the case for pcglux.lu.
7. Cookies set by third parties
We aim to limit as much as possible the setting of third-party cookies on our website.
Current status: Our pcglux.lu website currently sets no cookies from third-party services (no Google Analytics, no Facebook Pixel, no embedded YouTube videos, etc.).
If we were to integrate third-party services in the future that may set cookies (for example, a live chat tool, videos, interactive maps, etc.), we will:
– Inform you through an update to this policy
– Ensure that such third parties comply with the GDPR and the ePrivacy Directive
– Request your prior consent before enabling these services
– Give you the option to refuse these third-party cookies
8. Cookie retention periods
The cookies we use have limited retention periods proportionate to their purposes:
– Session cookies: Automatically deleted when you close your browser
– Preference cookies (cookie consent, language): Maximum 13 months, in line with CNIL and EDPB recommendations
– WordPress technical cookies: From a few hours up to a maximum of 1 year depending on their function
Once these periods expire, cookies are automatically deleted from your device.
9. Cookies and personal data
Most cookies we use do not contain data that directly identifies you (no name, surname, or email). They generally contain a unique identifier generated at random.
However, in accordance with the GDPR and the case law of the Court of Justice of the European Union, information stored in or obtained through cookies (including unique identifiers and IP addresses) may be considered personal data.
This is why we apply the same data protection requirements to cookies as we do to all other personal data we collect. Please refer to our Privacy Policy for more information.
10. Cookies and security
We implement appropriate security measures to protect information stored in cookies:
– Use of secure cookies (the “Secure” flag) transmitted only via encrypted HTTPS connections
– Use of the “HttpOnly” flag to prevent access to cookies via JavaScript (protection against XSS attacks)
– Use of the “SameSite” flag to limit cookies being sent with cross-site requests (protection against CSRF attacks)
– Encryption of sensitive data stored in cookies
– Limited retention periods
– Automatic deletion of expired cookies
11. Updates to our Cookie Policy
PCG reserves the right to amend this Cookie Policy at any time, in particular to:
– Reflect changes in the cookies we use
– Comply with legislative and regulatory developments
– Improve our privacy practices
Any changes will be published on this page with an updated “last updated” date at the top of this policy.
In the event of a material change, we will inform you via a notice visible on our website or, if we have your email address, by email.
We encourage you to consult this page regularly to stay informed about our use of cookies.
12. Your rights regarding cookies
In accordance with the GDPR, you have rights regarding data collected via cookies:
– Right of access: Obtain information about cookies set and data collected
– Right to rectification: Correct inaccurate data
– Right to erasure: Delete cookies and associated data
– Right to object: Object to the setting of non-essential cookies
– Right to withdraw your consent: Withdraw your consent to non-essential cookies at any time
To exercise these rights, please refer to our Privacy Policy or contact us directly at pcg@pcglux.lu.
13. Contact
For any questions regarding our use of cookies, you may contact us:
By email
pcg@pcglux.lu (subject: “Question about cookies”)
By post
Partenaires de Comptabilité Générale au Luxembourg Sarl
108 rue de l’Alzette
L-4010 Esch-sur-Alzette
Grand Duchy of Luxembourg
By telephone
[To be completed]
14. Complaint
If you consider that our use of cookies does not comply with applicable regulations, you may lodge a complaint with the competent Luxembourg supervisory authority:
– Commission Nationale pour la Protection des Données (CNPD)
– 15, boulevard du Jazz
– L-4370 Belvaux
– Grand Duchy of Luxembourg
– Telephone: (+352) 26 10 60 – 1
– Email: info@cnpd.lu
– Website: https://cnpd.public.lu